June 2024

JEWELRY INSURANCE ISSUES (formerly IM News), provides monthly insight and information for jewelry insurance agents, underwriters and claims adjusters.

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Jewelry Insurance Issues

Table of Contents

Click on article titles in red

2024

Gems aren't only in jewelry - January

A new switcheroo - February

Diamond deflation - March

The diamond engagement ring - April

A Case in Point - May

Gems & the sun - June

Faking the brands - July & August

BIG diamonds - September

What is a CPO Rolex? - October

2023

Carat Weight & Cut are a team - January

Beautiful gems — but not always in jewelry - February

Rapaport's New Year Message - March

New technology, new standards for diamond cut - April

Wedding season has a new star - May

Lab-Grown Colored Gems - June

Price, value, valuation. . .and limit of liability - July

Lab-Grown Diamonds – now and into the future - August

Fake diamond certificates – recurring scams and a strange new one - September

Mined or lab-made? - October

Fraud catcher: the sales receipt - November

2022

What's up with diamonds? Prices! - January

Ferreting out the Fakes - February

Vodka, caviar . . . and diamonds? - March

Conflict of Interest - April

Under the "covers" - May

Agents: Do you know who you're doing business with? - June

Brand-name fakes: a tale of jewelry, duplicity, and international intrigue - July

What is insurable jewelry? - August

Vintage Rolexes - September

Lab-Made Diamonds in the Fast Lane - October

Exploring the 4 Cs: Color - more complex than you may think - November

Clarity – for all transparent gems - December

2021

High-end jewelry & its docs - January

Where is gold going? - February

Hot off the press: Imposter diamonds & forged inscriptions - March

Jewelry insurers' ethics - April

Can you spot a forgery? - May

Green Diamonds - June

Is the appraisal good enough? And is it enough? - July

Men's Jewelry—Passing fad or wave of the future? - August

Jewelry appraisals — watches vs. jewels - September

Replacements & CAD/CAM - October

Lab-Grown Diamonds are coming your way - November

How important is the picture? Very! - December

2020

2020 Fraud Alert! Fake Lab Reports - January

Is it worth its weight in gold? - February

Grading lab-made diamonds - March

Safety deposit boxes - April

Evaluating a jewelry appraisal - May

Verifying the Lab Report - June

When you need a jewelry appraisal, what do you do? - July

Calling a diamond a diamond - August

Diamond clarity meets Artificial Intelligence - September

Mined or Lab-made: Who knows? - October

Covid 19 & jewelry insurance - November

Gem Enhancement's slippery slope - December

2019

Gem Certificates again at issue - January

Yogo sapphires – What's in a name? - February

Lab-made diamonds: pricing, grading, valuation - March

What is an "eco-friendly" diamond? - April

GIA report: What's left out - May

A tale from the Caribbean - June

Lab-Grown diamonds are taking off - July

Brand impersonators & counterfeit jewelry - August

Lab reports for colored gems - September

FTC Guidelines for jewelry - October

Selling Salvage Jewelry - November

What's in a name—a brand name, that is? - December

2018

What's a Certified Appraiser? - January

Best Appraiser Credentials - February

Are the diamonds you're insuring real? - March

Handwritten Appraisals - April

Internet Tips for Jewelry Insurers - May

De Beers will sell lab-grown diamonds - June

Do genuine gemstones break? - July

Luxury Watches - August

Who owns the ring? - September

Insuring Bling - October

The Price of a Replacement - November

Love Is In The Air - December

2017

Moral Hazard, Documents and the Bottom Line - January

Ruby and Jade - February

How to mail a diamond - March

Jewelry Insurance Appraisal Standards: JISO - April

Describing a gem's color - May

Why not just put jewelry on the Homeowner policy? - June

GIA Diamond Reports - July

Not just a pretty face - August

Moral hazards on the rise - September

Hurricanes, fires, floods—and jewelry insurance - October

Inherent vice / wear-and-tear losses are rising - November

FRAUD UPDATE – lack of disclosure, false inscriptions & doctored docs - December

2016

Inflated appraisals—alive & well! Shady lab reports—alive & well! MORAL HAZARD—ALIVE & WELL! - January

Clarity Enhancements v. Inherent Vice - February

How green is my emerald? - March

Cruise Jewelry - What's the problem? - April

Crown of Light ® - how special is it? - May

Diamonds at Auction — Big gems, big prices, and the trickle-down effect - June

Are you sure her wedding jewelry is covered? - July

What Affects Jewelry Valuation? - August

What to look for – on the jewelry appraisal, on the cert, and on other documents - September

Growing Bigger & Bigger Diamonds - October

Scam season is always NOW - November

Ocean Diamonds - December

2015

Pair & Set Jewelry Claims and the Accidental Tourist - January

Is that brand-name diamond a cut above the others? - February

Vacation Jewelry – Insurer beware! - March

Apple's Smartwatch – The risk of a wrist computer - April

Why you should read that appraisal - May

Smoking Gun! - June

Color-Grading Diamond: the Master Stones - July

Padparadscha—a special term for a special stone - August

Jewelry Appraisal Fees - September

Insuring a Rolex - steps to take, things to consider - October

Diamond camouflage and how to see through it - November

GIA Hacked! - December

2014

Who Grades? - January

Sales, discounts, price reductions, bargains, specials, mark-downs . . . . and valuation - February

Credential Conundrum - March

Frankenwatches - April

Fakes, fakes, and more fakes - May

Marketing Confusion — What is this gem anyway? - June

12 Reasons Not to Insure a Rolex! - July

Why NOT to insure a Rolex: Reasons 5-7 - August

Why NOT to insure a Rolex: Reasons 8-10 - September

Why NOT to insure a Rolex: Reasons 11-12 - October

The Doublet Masquerade - November

Is the gem suitable for the jewelry? Is this a good insurance risk? - December

2013

Wedding Rings on HO? NO! - January

Silver: the new gold - February

Point Protection - March

Tiffany v. Costco - April

What counts in valuing a diamond? - May

Appraising Jewelry - What's a credential worth? - June

A Cutting Question concerning vintage diamonds - July

Synthesized Diamonds - Scam update - August

Pretty in Pink - Kunzite on parade... - September

Preventing jewelry losses - October

Scratch a diamond and you'll find . . .??? - November

Synthetics in the Mix - December

2012

Advanced Gem Lab - A deeper look at colored gems - January

Whose Diamond? - February

Appraisal Inflation - It Keeps On Keeping On - March

Big Emerald - April

Changing colors and making gems: Are we seeing "beautiful lies"? - May

Diamonds - Out of Africa. . .or out of a lab? - June

Appraiser's Dream Contest - July

GIA & the Magic of Certificates - August

Pricey when it's hot: What happens when it's not? - September

Fooling With Gold - October

Tanzanite – December's stone - November

Branding Diamonds - What do those names mean? - December

2011

Unappraisable Jewelry - January

Replicas - Are they the real thing? - February

Composite Rubies- From bad to worse - March

Jewelry Hallmark - A Well-Kept Secret - April

Non-Disclosure: Following a Trail of Deception - May

Preserving the Diamond Dream - June

Spinel in the Spotlight - July

Jewelry 24/7 - Electronic Shopping - August

Diamond Bubble? - September

Disclosure: HPHT - October

"Hearts & Arrows" Diamonds - November

How a Gem Lab Looks at Diamonds - December

2010

Emeralds - And What They Include - January

Pink Diamonds: From Astronomical to Affordable - February

Palladium-the Other Precious White Metal - March

Bridal Jewelry - April

The Corundum Spectrum - May

How Photos Cut Fraud - and help the insured - June

The Price of Fad - July

Old Cut, New Cut-It's All about Diamonds - August

EightStar Diamonds-Beyond Ideal - September

The Hazard of Fakes - October

Jewelry with a Story - November

Counterfeit Watches - December

2009

Blue Diamond-cool, rare and expensive-sometimes - January

Turning Jewelry into Cash—
Strategy in a Bad Economy
- February

Enhancing the Stone - March

Being Certain about the Cert - April

Every Picture Tells a Story - May

Color-Grading Diamonds - June

The Newest Diamond Substitute - July

What Happens to Stolen Jewelry - August

Jewelry As an Investment - September

Black Diamond: Paradox of a Gem - October

Protect Your Homeowners Market—Keep Jewelry OFF HO Policies! - November

What’s So Great about JISO Appraisal Forms & Standards? - December

2008

Garnet - and Its Many Incarnations - January

Organic Gems - February

Do Your Jewelry Insurance Settlements Make You Look Bad? - March

Don't Be Duped by Fake JISO Appraisal - April

Diamonds in the Rough - May

The Cultured Club - June

Sapphire-Gem Superstar - July

It's a Certified Diamond! - But who's saying so? - August

FTC Decides: Culture Is In! - September

Paraiba Tourmaline – What's in a Name? - October

How Fancy is Brown? - November

CZ – The Great Pretender - December

2007

Moissanite's New Spin - January

Online Jewelry - Buying and Insuring - February

Blood Diamonds - March

Damaged Jewelry, Don't Assume! - April

Chocolate Pearls - May

Appraisal Puff-Up vs Useful Appraisal - June

It's Art, but is it Jewelry?- July

Diamonds Wear Coats of Many Colors - August

Danger! eBay Jewelry "Bargains" - September

TV Shopping for Jewelry - October

Enhanced Emerald: clever coverup - November

How do you like your rubies -
leaded or unleaded?
- December

2006

The New Platinum: A Story of Alloys - January

Ruby Ruse - February

How Big are Diamonds Anyway? - March

GIA Diamond Scandal
Has Silver Lining for Insurers
- April

Watch Out for Big-Box Retailers Insurance Appraisals - May

Mixing It Up: Natural and Synthetic Diamonds Together - June

Tanzanite - Warning: Fragile - July

Red Diamonds - August

Inflated Valuations & Questionable Certificates - September

Emeralds - October

Where Do Real Diamonds Come From? - November

Counterfeit Watches - The Mushroom War - December

2005

The Lure of Colored Diamonds - January

Synthetic Colored Diamonds - February

Watches: What to Watch for - March

When is a Pear not a Pair? - April

The Truth About Topaz - May

White Gold: How White is White? - June

One of a Kind - or Not - July

Jewelry in Disguise - August

Valued Contract for Jewelry? Proceed with Caution! - September

Antiques, Replicas and All Their Cousins - October

Grading the Color of Colored Diamonds - November

New GIA Cut Grade for Diamonds - December

2004

Synthetic Diamonds - and Insuring Tips - January

Bogus Appraisals and Fraud - February

A Picture is Worth Thousands of Dollars - March

Don't be Duped by Fracture Filling - April

Gem Scams Point to Need for Change - May

What is a Good Appraisal - June

4Cs of Color Gemstones - July

Gem Laser Drilling: The Next Generation - August

Why Update an Appraisal? - September

When to Recommend an Appraisal Update or a Second Appraisal - October

Secrets of Sapphire - November

Will the Real Ruby Please Stand Up - December

2003

Mysterious Orient:
A Tale of Loss
- January

Bogus Diamond Certificates and Appraisals - February

Can Valuations be Trusted? - March

Spotting a Bogus Appraisal or Certificate - April

Counterfeit Diamond Certificates - May

Case of the Mysterious "Rare" Sapphires - June

Politically Correct Diamonds - July

Name Brand Diamonds- September

Princess Cut: Black Sheep of Diamonds - October

Reincarnate as a Diamond - November

Synthetic Diamonds - December

2002

Irradiated Mail/Irradiated Gems - January

Fake Diamonds (Moissonite) - February

GIA Diamond Report - March

AGS and Other Diamond Certificates - April

Colored Stone Certificates - May

Damaged Jewelry: Don't Pay for Nature's Mistakes - June

The Case of the "Self-Healing" Emerald - July

Mysterious Disappearance: Case of the Missing Opals - August

The Discount Mirage - September

What Can You Learn from Salvage? - October

Gaining from Partial Loss - November

Year in Review - December

2001

Colored Diamonds - January

Good as Gold - February

Disclose Gem Treatments - March

FTC Jewelry Guidelines - April

Myths Part I: Each Piece is Unique - May

Myths Part II: Myths, Lies, & Half-Truths - June

New Trend: Old Cut Stones - October

The Appraisal Process - November

Year in Review - December

2000

Deceptive Pricing - January

Gems - Natural or Manmade - February

Jeweler/Appraisal Credentials - March

Fracture Filling - April

Salvage Jewelery - May

Gem Treatments - June

Don't Ask/Don't Tell - A Buying Nightmare - July

Laser Drilling of Diamonds - August

Jeweler Ethics or the Lack Thereof - September

Gem Scam - October

The Truth about Clarity Grading - November

Year in Review - December

 

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Gems & the sun

We know that looking directly at the sun can harm our eyes. Did you know that the sun can also affect, and even harm, some gemstones?

Most gems are minerals, and we tend to think of them as pretty sturdy, rock-like stuff. As jewelry insurers and jewelry owners, we are concerned with a gem's hardness (how easily it can get scratched) and its toughness (how it responds to impact). But many colored gems can also react to light and heat, sun and UV, in surprising ways.

Color fading

Many of the most beautiful colored gems can fade from prolonged exposure to the sun. Gems in the quartz family are particularly sensitive.

Amethyst, for example, occurs in hues that range from light lavender to deep purple. But even its strong purple can fade away. The first picture above shows a cluster of deep purple amethyst. The second shows a similar sample that had been deliberately exposed to sunlight for a prolonged period of time, just to see how much color the gem material would lose.

Citrine ring

Such a dramatic change from rich color to dull gray is unlikely in day-to-day jewelry wearing, but it is a reminder that color fading can be occurring, even if it's imperceptible day to day.

Citrine, another variety of quartz, is valued for its color,  which  ranges from light yellow to golden yellow with hints of orange. It too could lose its splendor from too much sun.

In excessive light, Rose quartz's inviting pink could pale and fade. Yellow topaz could turn brown.

Rose quartz ring

Kunzite is known as an "evening stone" because of its extreme sensitivity to bright light, especially sunlight. Its pink to purple color will bleach away to white if the stone is left too long in the sun.

Color restoration

For certain other gems, sun has just the opposite effect. Some sapphires, especially those with a yellow component, including padparadschas, tend to fade when deprived of light—for instance, when stored in a safe.

Kunzite

Some jewelry owners have been distraught to find their sapphire jewelry, carefully kept in a closed jewelry box and taken out only for special occasions, had lost its strong color. They were relieved to find out that exposing the sapphire to a day of sunlight or to a UV source should revive the depth and brilliance of the color.

Yellow sapphire

Sapphires, like many other gems, are commonly heated to improve their color. It turns out that this heating (in controlled temperature and environment) also stabilizes sapphire's color, so that such heat-treated sapphires do not fade from lack of light.
(More about color treatments below.)

Color-change gems

Alexandrite is the most famous gem that changes color depending on the light source. It can appear green or blue-green in daylight, and reddish to purple by candlelight or incandescent light. And under both light sources together, it will show a mix of those colors.

There are other, rarer, gems that also display color changes. Zultanite's more subtle palette is said to include khaki green, sage green, cognac, pink champagne, canary yellow and ginger.

Color Treatments

Aquamarine 

Treatments can turn stones from dull, undesirable colors into commercially attractive gems, or they can make a low-priced stone pass as a more expensive one. Color treatments can even turn unsalable off-color diamonds into deeply colored fancies that match some of the best the earth has produced.

Taking its cue from nature, and its aim from consumer preference, science has discovered the advantage of heat in stabilizing and intensifying desirable gem color.  In Aquamarine, for example, heat in a controlled environment can remove the greenish color and produce an attractive, and more popular, blue. 

Topaz ring  

Many gems, including amethyst, topaz, citrine, sapphire, ruby, aquamarine, and tanzanite are commonly subjected to heat treatments to stabilize or to improve their color.

Irradiation is the process of using electromagnet radiation to alter a gem's color. The effect can be dramatic. For instance, irradiation combined with heat treatment can turn colorless topaz into any of a variety of attractive colors. In fact, blue is the most common color of topaz because of color treatments.

Though radiation sounds scary, such gems are completely safe to wear. However, the stability of the color is questionable. For some gems, an irradiated color will fade on exposure to strong light. For others, extreme heat, as from a jeweler's torch, may damage the color.

Often a gem that is treated has a lower valuation than a gem of comparable quality that is not treated. This is especially true for diamond, where mined, untreated fancies of rich color are far pricier than those whose color came from treatments.

For valuation accuracy, as well as for durability concerns, it is essential that all gem treatments (also called enhancements) be disclosed on the appraisal and lab report.

Opal  

Damage

Opal is an unusual gem, technically not quite a mineral (because it lacks a crystal structure) but instead is often classed as a mineraloid. Its makeup can be as much as 20% water, which gives it unusual fragility. Under sudden or excessive heat, from the sun or other sources, opal's inherent moisture can dry up, causing cracks or crazing to appear on the stone. Some types of opal are more prone to crazing than others, and the effect cannot be reversed.

It's a good idea not to wear opal jewelry while sunbathing. Since this gem also doesn't do well with abrupt temperature changes,  jewelers may suggest removing an opal ring before handling frozen foods.

Amber  

Heat can also be dangerous to amber, which is not a mineral at all but fossilized tree resin. Lab testing reveals that high heat can actually melt  amber. Not to worry, though; amber's melt temperature is more than 400 F. Amber may darken after a day at the beach, but it will not melt. However, amber is a soft material, very susceptible to nicks and scratches, so it's not a good choice for casual, everyday wear.

Emerald  

Emerald is by nature a highly fractured material, which means the gem is brittle. It is vulnerable because heat (as well as impact) can extend existing fractures. A conscientious jeweler or appraiser may even warn a client to avoid using hot water to clean their emerald.

In addition, any materials used to fill fractures, such as oils, resins and polymers, may change or deteriorate under light and heat, causing alterations in the gem's appearance and durability.

Fracture-filling, a common clarity treatment for emeralds, makes a gem look better by masking the fractures that make it vulnerable, but the vulnerability remains. The gem's susceptibility to damage (from heat, impact, resetting, etc.) is so great that some insurers consider the fracture-filling treatment as inherent vice and do not cover such gems.

Note: The phenomena described above apply to mined gems, and may or may not apply to lab-created gems.

 

FOR AGENTS & UNDERWRITERS

All scheduled jewelry should have an appraisal from a reliable and trained gemologist appraiser who is independent of the seller.

Most appraisers are familiar primarily with diamond. For colored gems, the appraiser should be one who is familiar with color stone identification and grading, and also with the market for colored gems and any related scams.

Many gems with high name-recognition are not necessarily of high value. Also, within any gem species, there can be great quality/value differences, so the appraiser's knowledge is essential.

If the appraised valuation is high, be sure to check the sales receipt. A large discrepancy is a strong indication of inflated valuation or fake.

All gem treatments should be noted on the appraisal. If a gem is untreated, that should be stated, as it can seriously affect valuation.

Fractures in an emerald  

A seriously fractured gem is vulnerable to breakage. Fracture-filling is a treatment done to conceal a condition that makes a gem less attractive, but it does not in any sense heal the stone. The fractures and the gem's vulnerability remain.

Some insurers regard a heavily fractured stone as inherent vice. The breakdown of fracture-filling in a gem is not damage for which the insurer is responsible.

Opals are very vulnerable to cracking and crazing from heat, temperature changes, impact, or even for no apparent reason.

 

FOR ADJUSTERS

On a damage claim, ALWAYS have the jewelry examined in a gem lab that has reasonable equipment for the job and is operated by a trained gemologist (GG, FGA+ or equivalent), preferably one who has additional insurance appraisal training, such as a Certified Insurance Appraiser™.

Most appraisers are primarily familiar with diamond. For all colored gems, be sure to consult an appraiser who regularly deals with colored gemstones.

We cannot emphasize strongly enough the need to check appraisals and lab reports for information about gem treatments. Look for these terms: treated, enhanced, composite. Also, the type of treatment should be given—e.g., fracture-filling, HPHT, radiation, etc.

A color-treated or clarity-treated gem has a lower value than an untreated gem of similar appearance.

Breakdown of a fracture filling treatment is not damage for which the insurer is liable.

Some materials can change or break down under normal wear and tear, and such changes are not considered damage for which the insurer is liable.

Most materials discussed here are low in value compared with diamond. If the appraised valuation is high, be sure to check the sales receipt. A large discrepancy is a strong indication of inflated valuation or fake.

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